Recently I was asked by a fellow President of a company why it was so hard to get the IT department to implement KPI (key performance indicator) measurements for their activities? The President mentioned that numerous KPI measurements were already in place for the other departments such as Sales, Marketing, Account Management, Finance, etc. However,… Read More
Giving Thanks!
In the spirit of giving Thanks this holiday season, my client ThingLogix has been modeling their Foundry product in the image of salesforce, and this article is an attempt to describe how much they have been helped by following the salesforce product roadmap. As we all know, salesforce fundamentally disrupted and changed the nature of… Read More
Thanks NACD for a Great Board Evaluation Tool
A recent article titled “A Field Guide to Bad Directors” in the July/August 2018 edition of the NACD|Directorship Boardroom Intelligence magazine presented a thoughtful analysis of the types of Director bad behavior that diminishes, derails, or otherwise hurts Board performance, governance and oversight. Many of us will read this article and immediately be able to… Read More
At last, Fast, Good, and Cheap are possible for Software Development
How Serverless Computing is enabling Fast, Good and Cheap software development… Article originally written by me and posted at DZone The concept of the Iron Triangle–where the sides are Fast, Good, and Cheap–is one with which IT project managers are very familiar. Developers have long accepted that there are inevitable tradeoffs to be made with… Read More
How can a CEO or COO change their culture to be operationally excellent?
When you hear the words ‘operational excellence’, what does that mean to you? I’ve asked many senior leaders this question and received many different answers. However, there are three common pillars that set the foundation for operational excellence. The first pillar of operational excellence is being efficient and cost effective in how you deliver operations. … Read More
Does your Board of Directors really know how to manage technology and cyber risk?
I was recently at a networking event for corporate directors, and a question was posed to a panel and the audience: “Does a board need to have members with technology and cyber security experience to effectively manage risk for their company?”. I was quite surprised to hear several board members state that “No, they would… Read More
Server-less Computing will Revolutionize both Application Development and How Businesses Digitize their Business Processes
When people think of the cloud, they often picture SaaS platforms such as salesforce.com, or Workday. Or they think of PaaS platforms such as AWS, Azure or force.com. Some think of virtual machines such as Docker Containers, or Linux/Windows VMs on Rackspace or Azure. The problem that is missing from this picture is the ability… Read More
Top 10 Tips to Succeed in Business Leadership
As I approach my 4th decade in a business leadership role, I reflected on key items I have learned from mentors, the school of hard knocks, and watching high performing leaders in action. I have compiled this into a list and titled it “Top 10 Tips to Succeed in Business Leadership.” I hope this is… Read More
Intentional Organization Design
Why I believe you need someone in charge of overall organizational design. How do we organize our business to achieve our strategic goals? This question is often left un-answered by many organizations. Businesses spend thousands of hours per year on strategic areas such as product strategy, customer service strategy, customer acquisition strategies, value creation strategies,… Read More